Mora is a newer appliance brand in the U.S.—often sold through Costco and re‑branded from Hisense models. Many shoppers choose it for its attractive price and thoughtful features. But like any emerging brand, there’s a mix of applause and frustration. Here’s a deep dive into what customers like—and what they didn’t.
✔ What Owners Appreciate
Many users report satisfaction with Mora fridges for these reasons:
- Quiet & Efficient Operation: Users frequently mention these units run quietly, making them a good choice for kitchens and secondary spaces. For example, a Costco customer noted the Mora MRT180N6AWD was “very quiet” and worked well even in hot climates. :contentReference[oaicite:1]{index=1}
- Great Value for Price: Shoppers love the roomy interiors and sensible design given the low price tag. The Mora MRF211N6CSE—an affordable French‑door model—offers solid capacity, efficient cooling, and nice finishes like fingerprint‑resistant stainless steel. :contentReference[oaicite:2]{index=2}
- No Installation Hassle: Many reviewers from Walmart and others appreciated plug‑and‑play delivery—simply place it and plug it in. Great for renters or as a secondary fridge. :contentReference[oaicite:3]{index=3}
- Backup or Garage Use: People mentioned using models like MRT180N6AWD in garages or as backup fridges—and finding them reliable and quiet enough for summer use. :contentReference[oaicite:4]{index=4}
✘ What Frustrated Customers Report
- Ice Maker Failures: Some owners of the MRF211N6CSE reported ice maker breakdowns within months—causing blockages or collapsing trays. One complained the ice maker “collapsed and created a block of ice” early on. :contentReference[oaicite:5]{index=5}
- Delivery Damage: There are multiple reports about dents or crushed interior plastic from shipping. (One reviewer noted delivery dings on the interior back where shelves sat). :contentReference[oaicite:6]{index=6}
- Customer Service Challenges: Several negative reviews mention difficulty getting repairs or replacements under warranty—especially due to third‑party service confusion or poor communication. :contentReference[oaicite:7]{index=7}
- Limited Longevity Data: As a newer brand in the U.S. market, Mora lacks a long track record, and users worry about repairability or part availability later on. :contentReference[oaicite:8]{index=8}
- Uncertain Reliability Comparisons: Compared to legacy brands like Frigidaire or GE, Reddit users caution Mora may not match long‑term durability—even though price is lower. :contentReference[oaicite:9]{index=9}
👥 Insights from Reddit & Forums
“Insignia is made by Haier… Mora is made in Czech Republic. I’d avoid both of them and get a Frigidaire…”
Many Reddit users point out Mora is a rebrand of Hisense, which has mixed reviews regarding support and quality. :contentReference[oaicite:10]{index=10}
“If you are in North America, stick to American brands… No water, no ice! Save your money and don’t get any extended warranty.”
This shows a common sentiment: keep it simple, avoid extra features—and beware of unknown brands. :contentReference[oaicite:11]{index=11}
“I bought one last week for $699… fridge is fine so far… but worried about the hinges… if we were doing it again, we’d spend a few hundred bucks more.”
Even users who liked their Mora fridge raised concerns about aspects like hinge durability. :contentReference[oaicite:12]{index=12}
“He said he doesn’t work on them because he’s unable to get parts.”
An appliance technician stated on Reddit that parts for Mora/Hisense are harder to source—something to consider before buying. :contentReference[oaicite:13]{index=13}
🔍 Expert & Lab Ratings (Consumer Reports)
Consumer Reports includes Mora models like the MRT180N6AWD and MRB221N6BSE in testing programs. Results include thermostat performance, temperature consistency, and energy consumption. But access requires membership—summary scores suggest only moderate performance overall. :contentReference[oaicite:14]{index=14}
✅ Pros & Cons — At a Glance
| 👍 Pros | 👎 Cons |
|---|---|
| Very affordable with Costco discounts and included warranties | Ice maker issues reported early in life of fridge |
| Quiet operation and usable interior layout | Delivery damage (dents, crushed parts) reported in several cases |
| No installation required—plug and play simplicity | Customer service and repair support often slow or confusing |
| Energy-efficient cooling with adjustable shelves and bright LEDs | Unknown long-term reliability; replacement parts may be hard to find |
| 5-year extended warranty often available via Costco/credit card | Less brand recognition and fewer service networks compared to major U.S. brands |
🔎 Is a Mora Fridge Right for You?
Here’s how to decide:
- Need something cheap and dependable short-term? Mora is a solid pick if you plan to stay in your home less than 5–7 years or want a second backup fridge.
- Prefer no installation hassle? With delivery and in‑unit setup, Mora is great if you want simplicity and no technical setup.
- Worried about longevity? Opt for established brands like Frigidaire, GE, or Whirlpool with parts readily available in North America.
- Concerned about ice makers or hinges? Consider models without those features or inspect carefully on delivery. Asked about hinge durability in reviews a few weeks in. :contentReference[oaicite:15]{index=15}
🛠 Tips if You Do Choose Mora
- Inspect delivery thoroughly—check doors, shelves, hinges, internal plastic—before accepting delivery.
- Test ice maker early. If it clogs or leaks, report and claim warranty promptly.
- Keep documentation and photos of dents, damage, or functional issues for warranty claims.
- Register warranty and Costco coverage immediately after purchase.
- Maintain the condenser coils and interior regularly; simple care helps extend lifespan.
📌 Final Thoughts
Mora refrigerators deliver affordability, quiet operation, and generous space—especially appealing for budget-conscious buyers or secondary areas like garages or rentals. But they come with trade-offs: concerns about ice maker reliability, freight damage, customer service responsiveness, and unknown long-term support.
If you’re comfortable with moderate performance and willing to accept some risk for cost savings, Mora can work well—especially with Costco’s return policies and extended warranty. But if everything from parts availability to proven durability matters to you, established brands might provide better peace of mind.
Think of Mora as a good short‑term or budget pick—not necessarily a long-term heirloom fridge. Check it carefully when delivered, use warranty quickly if needed, and plan backup options if you’re sensitive to repair or support issues down the road.
Happy chilling—and may your groceries stay cold, reliably.