The automatic cord rewind feature on your Hoover vacuum is designed to make storing the cord simple and convenient. However, if your Hoover vacuum’s rewind mechanism is malfunctioning, the cord may not retract properly, or at all. Here is a comprehensive guide to help you identify and resolve issues with the Hoover rewind system.
Common Causes for Hoover Rewind Mechanism Malfunction
1. Jammed or Obstructed Cord
One of the most common reasons for the Hoover rewind mechanism not working is a jammed or obstructed cord. If the cord is tangled or stuck in the vacuum, it won’t retract properly.
How to Check and Fix a Jammed Cord:
- Unplug the vacuum before attempting to fix the cord to ensure safety.
- Check the entire length of the power cord to ensure it’s not tangled or caught on any objects.
- If the cord is caught in the vacuum head, or around a part of the vacuum housing, gently untangle it. Make sure the cord is free from any knots, tangles, or obstructions.
- After untangling, try rewinding the cord again by pressing the rewind button to see if it retracts fully.
2. Blocked or Stiff Rewind Mechanism
If the rewind mechanism is blocked or stiff, it may prevent the cord from retracting smoothly. Over time, dust, dirt, or debris may accumulate inside the rewind housing, obstructing the mechanism.
How to Unclog or Clean the Rewind Mechanism:
- First, unplug the vacuum and inspect the rewind housing for any visible blockages or debris.
- Use a can of compressed air to blow out any dirt or dust inside the rewind mechanism.
- Alternatively, use a small brush or a cloth to wipe away any debris from the cord and mechanism. Be careful not to damage any delicate parts inside the housing.
- If the mechanism is still stiff, you can apply a small amount of silicone-based lubricant to the internal components. This will help the rewind system move more smoothly. Avoid using oil-based lubricants, as they can attract more dirt.
3. Overloaded Cord
If the cord is extended too far, the rewind mechanism might struggle to retract it. This is especially true if the cord is stretched past its recommended length during use.
How to Fix an Overextended Cord:
- Check the length of the cord to make sure it’s not over-extended. Hoover vacuums typically have a cord length that should not be exceeded.
- If the cord is fully extended, try retracting it partially before pressing the rewind button again. The rewind mechanism works best when there is some slack in the cord.
- Avoid stretching the cord too tightly in the future, and always wind it back gently to prevent overloading the rewind mechanism.
4. Rewind Spring or Mechanism Failure
The rewind mechanism relies on a spring to pull the cord back into the vacuum housing. If the spring has broken or the mechanism has failed internally, the cord will not retract, even if the rewind button is pressed.
How to Check and Fix Rewind Spring Issues:
- Unplug the vacuum before attempting any repairs.
- Carefully examine the rewind mechanism by removing the cover or panel (refer to your vacuum’s manual for disassembly instructions). Look for any broken or disconnected parts, such as the rewind spring.
- If the spring is broken or damaged, it will need to be replaced. Hoover may sell replacement rewind springs, or you may need to contact customer support for a specific part number.
- If you’re not comfortable disassembling the vacuum yourself, it’s recommended to take it to a repair professional who can fix the rewind mechanism or replace the spring.
5. Faulty Rewind Button
If the rewind button is not working properly, it may prevent the cord from retracting even if the mechanism itself is in good condition. The button may be jammed, broken, or disconnected from the internal parts of the vacuum.
How to Check and Fix the Rewind Button:
- Unplug the vacuum before checking the rewind button to ensure safety.
- Press the rewind button and observe if it clicks into place or feels stuck. If the button feels stiff or doesn’t click, it may be jammed or broken.
- Check the button for any visible signs of damage. If you notice any cracks or breaks in the button, it may need to be replaced.
- If the button appears stuck, use a small brush or compressed air to clean around the button and remove any debris that may be causing it to malfunction.
- If the button is broken, contact Hoover customer service for a replacement button or take the vacuum to a certified repair center.
6. Rewind Mechanism Overuse or Wear
Like all mechanical parts, the rewind system can wear out over time with frequent use. If the rewind button works but the cord only retracts partially or not at all, the internal mechanism might be worn out and unable to perform as it should.
How to Prevent Rewind Mechanism Wear:
- Make sure to avoid forcing the rewind mechanism when the cord is jammed or obstructed. Always clear blockages before attempting to retract the cord.
- Don’t overuse the rewind button; give the mechanism time to fully retract the cord without applying excessive force.
- If the rewind mechanism has been heavily used and is no longer functioning properly, it may need to be replaced. Hoover offers service and repair options for their vacuums, or you may need to replace the entire vacuum if the rewind mechanism is beyond repair.
When to Seek Professional Help
If none of the above troubleshooting steps resolve the issue, or if you are not comfortable attempting repairs yourself, it may be time to seek professional help. A malfunctioning rewind system can sometimes indicate an internal issue that requires special tools or expertise to fix. Here’s when to contact Hoover support or visit a repair center:
- If the rewind button or spring is broken and you’re unsure how to replace them.
- If the rewind mechanism is malfunctioning despite following all troubleshooting steps.
- If the vacuum is still under warranty, contact Hoover customer service for warranty repair or replacement.
Summary
The Hoover rewind mechanism is a handy feature that simplifies cleaning and storage, but it can experience issues over time. Common problems include a jammed or blocked cord, faulty rewind spring, malfunctioning rewind button, or a worn-out mechanism. By following the troubleshooting steps outlined above, you can resolve most issues yourself. However, if the problem persists, contacting Hoover customer support or visiting a certified repair center may be necessary to fix or replace the faulty parts.
Regular maintenance and careful use of the rewind mechanism can prevent future issues and help your Hoover vacuum serve you for many years to come.