If the brush roll on your Hoover vacuum isn’t spinning, it can affect your vacuum’s performance and efficiency, especially on carpets. Fortunately, there are a number of common causes that can be easily addressed. Follow this guide to troubleshoot and fix the issue.
1. Check for Blockages
A blockage in the hose or brush roll area can prevent the brush roll from spinning properly. Here’s how to check:
- Inspect the brush roll area: Turn off the vacuum and check for any debris, hair, or objects blocking the brush roll or motorhead. Tangled hair is a common culprit.
- Check the hose and wand: Detach the hose and wand from the vacuum and look for blockages. Use a long, flexible object to clear any clogs that might be preventing airflow.
2. Inspect the Brush Roll for Hair or Debris
Hair, string, and other debris can get wrapped around the brush roll, causing it to stop spinning. Here’s how to clean the brush roll:
- Turn off the vacuum: Always turn off your Hoover vacuum before working on the brush roll.
- Remove the brush roll: Depending on your model, remove the brush roll from the motorhead or cleaning head to inspect it for tangles and debris.
- Clean the brush roll: Use scissors or a seam ripper to carefully cut any hair or debris wrapped around the brush. Be sure to clean both ends of the brush roll where the motor connects.
- Reassemble the brush roll: After cleaning, reinstall the brush roll, making sure it spins freely by hand before using it again.
3. Check the Brush Roll Belt
The brush roll is powered by a belt that can become loose, worn out, or broken over time. Here’s how to inspect and replace the belt:
- Turn off and unplug the vacuum: Always ensure that the vacuum is completely powered off before working with internal parts.
- Inspect the belt: Remove the brush roll and check the belt for signs of wear, such as stretching, fraying, or breakage. If the belt is damaged, it will need to be replaced.
- Replace the belt: Purchase a compatible replacement belt for your Hoover vacuum model and follow the manufacturer’s instructions for installation.
- Test the brush roll: After replacing the belt, reassemble the vacuum and test the brush roll to ensure it spins properly.
4. Check the Motorhead or Power Switch
If your Hoover vacuum brush roll is still not spinning, there could be an issue with the motorhead or power switch that powers the brush roll:
- Inspect the motorhead: The motorhead or motor that powers the brush roll could be faulty. If there is no power to the brush roll motor, the vacuum may need repairs or professional servicing.
- Test the power switch: If the vacuum has a power switch that controls the brush roll, ensure it is set to the correct setting. Some models allow you to turn the brush roll on or off independently of the suction function.
5. Look for Faulty Electrical Connections
In some cases, the brush roll may stop spinning due to a loose or faulty electrical connection. Here’s what to do:
- Check for loose wires: If the brush roll is powered by an electrical motor, a loose or damaged wire could be preventing it from functioning. Inspect any visible wires for damage or looseness.
- Inspect the power cord: Make sure the power cord is in good condition. A damaged cord may be affecting the vacuum’s performance.
6. Verify the Vacuum’s Height Setting (For Carpet Models)
On some Hoover models, the brush roll may be designed to stop spinning on certain floor settings to prevent damage. Here’s how to adjust it:
- Check the height setting: Ensure that the vacuum’s height setting is appropriate for the type of flooring you’re cleaning. For carpets, use a lower setting, while a higher setting is recommended for hard floors.
- Test the brush roll: After adjusting the height setting, test the vacuum on carpet or rugs to see if the brush roll starts spinning again.
7. When to Contact Hoover Support
If none of the troubleshooting steps above resolve the issue, it may be time to contact Hoover customer support:
- Warranty support: If your vacuum is still under warranty, Hoover may offer a free repair or replacement of faulty parts, such as the brush roll motor or belt.
- Professional repair: If the problem lies with the motor, wiring, or internal components, Hoover customer support can guide you through the repair process.
By following these troubleshooting steps, you should be able to identify and resolve most issues with your Hoover vacuum brush roll not spinning. Regular maintenance, such as cleaning the brush roll and replacing the belt, will help keep your vacuum functioning efficiently.