Frigidaire Washing Machine Troubleshooting & Complaints

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Why Do Frigidaire Washers Sometimes Cause Trouble?

Frigidaire washers are well-known, and many owners say they’re simple to use and long-lasting. But even trusted brands come with a few common hiccups—especially when it comes to starting, spinning, draining, or error codes popping up. Let’s go step by step through the issues and easy fixes.

1. Washer Won’t Start or Power On

If your machine shows lights but won’t start filling or spinning, here are some things to check:

  • Make sure the power cord is plugged in securely and the breaker isn’t tripped.
  • Check that the lid is completely closed—if it’s not, it won’t start.
  • Some models support a reset: unplug for 5 minutes, plug back in, lift and lower the lid six times within 12 seconds to reboot the motor control :contentReference[oaicite:0]{index=0}.

If none of that helps, the lid switch or control board might be at fault and may need professional help.

2. Fills With Water But Doesn’t Agitate or Spin

This happens when your washer takes water but stays quiet. Here’s why:

  • A faulty lid lock switch that doesn’t detect the lid closed.
  • Unbalanced or overloaded load making the machine pause spin.
  • Drive system or motor issues preventing movement.

Try redistributing clothes and running a Drain/Spin cycle. If it hums but doesn’t move, the motor or lid switch may fail.

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3. Washer Won’t Drain Water

Clothes come out drenched? Water may still sit at the bottom? Here’s what’s often wrong:

  • A kinked drain hose or hose pushed in too far.
  • A clogged drain pump filter blocking flow.
  • A bad drain pump that turns but doesn’t move water.

Check hoses for bends, open the panel to clean the pump filter, and test if the pump hums or is jammed :contentReference[oaicite:1]{index=1}.

4. Washer Shakes, Clanks, or Is Super Noisy

Loud crashes or dance moves while running? You might have:

  • Machine not level or missing transit bolts.
  • Unbalanced loads shifting during spin.
  • Worn suspension springs or internal parts.

Level the machine, remove packaging every time, and re-balance clothes evenly. Severe shaking usually means internal springs or mounts might be worn :contentReference[oaicite:2]{index=2}.

5. Error Codes: What Do They Mean?

Digital models often show codes like E11, E13, E21, E31, E35, or E5E. Here’s a quick guide:

  • E11: Fill time is too long—water valves may be blocked or hoses frozen.
  • E21: Drain is slow—hose or pump may be clogged.
  • E31: Water level sensor isn’t talking to control board—check wiring.
  • E35: Overfilling—valve stuck open or sensor fault.
  • E13: Water leak in tub or pressure sensor hose is air-leaking. Could mean tub crack or faulty sensor/hose :contentReference[oaicite:3]{index=3}.
  • E5E (and E43/E44/E45/E46): Communication problem between control boards or door lock circuit—often wiring or control board issues :contentReference[oaicite:4]{index=4}.

Resetting (unplug 5 minutes) sometimes clears codes, but persistent ones likely mean a replacement part is needed.

6. Lid Won’t Unlock or Machine Gets Stuck

Users report the washer gets stuck mid-cycle and the lid stays locked—even after canceling.

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One Reddit tip: unplug the machine for one minute, plug back in, then lift and lower the lid six times quickly to reset the lock module :contentReference[oaicite:5]{index=5}.

If it still locks up, the door lock assembly or wiring may need replacement.

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Quick Troubleshooting Summary

Problem Possible Cause DIY Fix
Won’t start Power issue, lid switch, start lock Reset, check lid, test outlet
Fills but no agitation/spin Lid switch or load imbalance Redistribute clothes, test lock
Won’t drain Drain hose or pump clogged Clean hose/filter, test pump
Excessive noise/vibration Leveling, load, internal springs Level machine, balance load
Error codes E11–E5E Valve, sensor, wiring, board Reset; inspect hoses, sensors, wiring
Lid stays locked Door lock module or board fault Reset via lid taps; possible assembly replacement

When Should You Call for Service?

DIY is great, but if:

  • Error codes stay after resets,
  • The unit refuses to start or spin despite checks,
  • There’s visible water inside or plumbing leaks,
  • Noise or vibration is constant and excessive—

…it’s time to contact a licensed technician. Keep notes on any tests you ran and error codes shown—that saves time and improves diagnostics.

What Owners Say (Popular Feedback)

Reddit posts and repair forums often share similar experiences:

“It filled and showed 1 minute left, hum but no spin… then got an E5E error after canceling and resetting…” :contentReference[oaicite:6]{index=6}

Expert advice often starts with a reset and motor reboot by lifting and lowering the lid—it helped many users get unstuck.

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Tips for Preventing Future Frustration

  • Leave the lid slightly open after use to avoid mold.
  • Clean the drain filter every few months.
  • Use the right detergent—excess suds causes build‑up.
  • Keep hoses clear and level.
  • Avoid overloading your washer.

Final Reminder: SEPTIFIX for Your Home

While you handle washing machine trouble, don’t ignore the rest of your home’s systems. A monthly dose of SEPTIFIX protects your septic tank from clogs, odors, and expensive maintenance. Simple, safe, and essential. Order SEPTIFIX now.

Need help troubleshooting a specific Frigidaire model or error code? Just let me know what your machine shows or sounds like—I’m happy to guide you through it!


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